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Customer Service
Help Index

Customer Service

Ticketmaster is committed to delivering the highest level of service to our customers both online and offline. If you have a question, many answers can be found in the Help section of ticketmaster.ie. However, if you need further assistance the information below is provided to assist you with your ticket needs.


Frequently Asked Questions

Ticketmaster's Frequently Asked Questions provide answers to our most common Customer Service enquiries. To find the answer to your question select the relevant topic, enter your keyword in the search field and select Search. You will then be provided with the answers available.

You will not be able to write an email to our Customer Services department unless you have searched using a keyword and viewed the most relevant answer.


Call Us

Our Customer Services department offers help and advice concerning all aspects of a current booking.

Republic of Ireland:
0818 903001

Northern Ireland & UK
0333 321 9996

International Customers
00 353 818 903001

Customer Services hours:
Mon-Sat - 9:30am to 18:00pm

Please ensure you have the card used to make the booking and your order number to hand when calling.

Fax Us

Republic of Ireland:
01 677 9647

International Customers including Northern Ireland & UK
00 353 1 677 9647


Ticket Purchasing

Ticketmaster's telephone booking service is available from 07:00 until 22:00 seven days a week. Our phone system provides detailed informational messaging as well as a highly trained and dedicated staff. To make a credit card booking, call:

Republic of Ireland Customers:
0818 719 300

UK (including Northern Ireland)
0844 847 2455

International Customers:
00 353 1 456 9569
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Ticketline trading as Ticketmaster (incorporated in  the Republic of Ireland, company number: 135876) registered address: Grafton House, 70 Grafton Street, Dublin 2. VAT number: IE 4873338 U