Your IP Address We use your IP address to help diagnose problems with our server and to administer the Site. Your IP address is also used to help identify you and to gather broad demographic information about you. Your IP address may also be used to assist in the detection of fraud and we may pass this information to the police.
You can disable cookies or set your browser to alert you when cookies are being sent, but if you choose to do so you may not be able to access some areas of the Site.
Information We Request Directly From You Our Site's registration forms, order forms, surveys, competitions and prize draws require you to give us personal information (like your name, address and/or email address). If you are ordering tickets, you will be asked to provide financial information (like your account or credit card numbers).
How We Use Personal Information
Ticketmaster and its Event Partners
You will be given an opportunity to determine whether your contact information may be used by us or third parties for direct marketing purposes. Depending on your selection, Ticketmaster, its subsidiary companies, Event Partners and/or other third parties may contact you by e-mail or post with information or offers regarding their goods and services, such as discounts, exclusive offers or special event information.
If you purchase a ticket for an event and provide Ticketmaster with an email address, your address will be entered into Ticketmaster's PerformerAlert service. This service sends you e-mail communications in relation to the particular artist connected to the ticket you have bought. You will be given the opportunity to unsubscribe to PerformerAlert whenever a PerformerAlert is sent to you. Alternatively, if you wish to unsubscribe now, please contact Ticketmaster by clicking the following link and inserting your email address into the link as indicated, https://www.ticketmaster.ie/member/unsubscribe?email_address=InsertEmailAddressHere
Changing your Marketing Preferences
As mentioned above, you will only be contacted for marketing purposes other than PerformerAlerts where you have agreed in advance to such marketing. You may change your marketing preferences at any time by going into "My Ticketmaster" on the Site and changing the preferences that are specified for you.
Carefully Selected Third Parties
Depending on your selection when you purchase a ticket or create an account, your personal information may also be provided to carefully selected third parties other than Ticketmaster's Event Partners that may contact you by post or email with information or offers regarding their goods and services.
You may opt out of any of Ticketmaster's regular email contact at any time even if you have previously indicated your consent to such contact at some other time by clicking the following link and inserting your email address into the link as indicated, https://www.ticketmaster.ie/member/unsubscribe?email_address=InsertEmailAddressHere
How We Use Financial Information Financial information that is collected is used to authorise payment and bill you for products and services. When you make a purchase on the Site, your consent is given to provide your financial or personal information to those third parties necessary to process your transactions with us, such as credit card companies, banks and the companies that handle shipping on our behalf. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction. Except as provided above, we will not share financial information with third parties without your prior consent.
Disclosure of Your Personal Information and Financial Information in Compliance with Laws
You should be aware that we may release your personal information or financial information when we believe it is necessary to comply with laws or regulations, to assist law enforcement, to enforce the terms under which you transacted with Ticketmaster, or to protect the rights, property or safety of Ticketmaster, users of the Site or others.
Transfer of Your Personal Information and Financial Information To Group Companies, Agents and Contractors - Transfer outside European Economic Area
Transfer of Personal Information In Event Of Sale Of Ticketmaster Or Its Assets
How We Use Demographic Information
Demographic information is statistical data about our purchasers' age, gender, location etc. We use this demographic information to tailor our Site to the interests of our users. This information may be shared with advertisers only on an aggregate basis so that they can tailor their advertisements to the appropriate audience. "On an aggregate basis" means that your personal details would not be identifiable in the demographic information that we may use with advertisers.
Other Sites/Third Party Vendors and their Privacy Policies
This Site may contain links to other web sites. Ticketmaster is not responsible for the privacy practices or the content of such web sites or for the privacy policies and practices of other third parties, and so you should be careful to read those web sites' privacy policies independently.
Our Security Precautions
This Site has security measures in place to protect the loss, misuse and alteration of the information under our control. We use 128 bit industry standard Secure Server Software (SSL) for your transactions with us. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.
Your rights with regard to the data we hold
You have the right to obtain a copy of the personal data we hold about you. You also have the right to correct any inaccuracies in such data. If you wish to avail of any of these rights, please contact us via Customer Services or at Ticketmaster Ireland Mailing Services, PO BOX 4695, Dublin 2. Your request will be dealt with as soon as possible and will not take more than 40 days to process.
Please note that any customer query regarding a current or past booking cannot be dealt with through this link. Please contact Customer Services.