Grand Opera House, York

Grand Opera House, York Tickets

Cumberland Street,  YorkYO1 9SWGB

Venue Information

Venue Details

Public Transportation
Nearest rail: York Station
Taxi: Mini cabs available and a rank outside the venue

Box Office Hours

Mon - Sat: 12:00 - 17:30

Please note the box office times may change when a performance is taking place.

Types of Payment Accepted

Amex, Mastercard, Visa (credit and debit), Switch/Maestro, cash, cheques (with guarantee card)

Box Office Collection Accepted

Collect from the venue on the day of the show in the hour before the start of the performance. Take the credit card used to make the booking and Ticketmaster reference number with you. The cardholder will be required to sign for the tickets.

Accessible Seating

The venue is accessible to disabled patrons
Disabled entrance in King Street (level access)
Disabled toilets
Guide dogs permitted in all areas with the patron
Induction loop for the hard of hearing
On site assistance is available
Customers should phone the venue on 0800 912 6971 if any special arrangements need to be made in advance of their visit or email

General Rules

Smoking is not permitted anywhere in the venue
No cameras, video cameras or audio recording devices
No mobile phones
No food, bottles, cans or alcohol

Children Rules

Babes-in-arms (Children under two years old) will not be allowed in the theatre except during the pantomime or other show aimed at young children. Under these circumstances, babes-in-arms may enter without a ticket provided they do not occupy a seat.

Children aged two - 15 years old shall require their own ticket which shall be at full price, if no child concessions are available at the time of booking.

We don't allow children 14 and under without a 16+ adult accompanying them.

Accompanying adults will be asked to remove any noisy children.


Licensed bar
Reserved seating on three levels

Senior citizens are aged 60 for women and 65 for men in line with the government pension policy.

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