Where can my Gift Card be used?
The Ticketmaster Gift Card ("Gift Card") currently can be used as full or part payment in the purchase of all tickets and many of the associated services sold via Ticketmaster telephone lines and online. Republic of Ireland - Gift Cards Ticketmaster Euro Gift Cards can be used in Ticketmaster Outlets in the Republic of Ireland and Online. They CAN NOT be redeemed in Ticketmaster Outlets in Northern Ireland, England, Scotland or Wales. Northern Ireland - Gift Cards. Ticketmaster Sterling Gift Cards can be used in Ticketmaster Outlets in Northern Ireland and online. They CAN NOT however be redeemed in Ticketmaster Outlets in the Republic of Ireland. eGift Cards CAN NOT be used or redeemed at Ticketmaster Outlets.
Can I use my Gift Card/e-Gift Card in other countries?
No, but you can purchase gift cards / e-cards from our other sites to be used in the specified country. Please ensure you purchase in the correct currency.
Do I need to activate the Gift Card/e-Gift Card?
Cards purchased by phone or online are automatically active at time of purchase for your convenience.
Cards purchased from retail outlets are activated at time of purchase.
If you have received a Gift Card from one of our corporate partners, your card will have already been activated for your convenience. eGift Cards are activated 24 hours after download
How do I check the balance on Gift Card/e-Gift Card?
Check your Gift Card balance here online or by calling 0818 221 002. You must have your eGift / Gift Card number and security PIN number available.
What happens if the Gift Card/e-Gift Card becomes lost or stolen?
The Gift Card is not replaceable if lost or stolen. You should treat the e-money on your Card like cash in a wallet. If you lose your Card or it is stolen you may lose any e-money on it in just the same way as if you lost your wallet.
Should you misplace your e-Gift Card, please call 0818 221 002, however, you will be asked to provide proof of purchase.
Do Gift Cards have an Expiration date?
Ticketmaster Gift Cards purchased prior to Monday 02 December have 12 month expiry period. Those purchased on or after 02 December 2020 expire 5 years after purchase.
Bulk Purchase of Gift Cards
For bulk purchases of Gift Cards please call 0818 221 002.
Gift Card/e-Gift Card enquiries
For Gift Card enquiries not related to an order, please call:
Republic of Ireland: 0818 903001
International Customers: 00 353 818 903001
Northern Ireland 0333 321 9996
International Customers 00 44 333 321 9996
Customer Services hours: Mon-Sat - 9:30am to 18:00pm