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Nearest car park: Hertsmere Road, E14.
Nearest tube: Canary Wharf Nearest rail: Limehouse (c2c). Nearest DLR: West India Quay. Buses: 277, D3, D6, D7, D8, 115
Box Office Collection Accepted
Tickets held for collection can be collected from the on-site box office up to 40 minutes before entry time. Please take the credit card used to make the booking and your Ticketmaster reference number with you. Friend's members must present their valid membership card when collecting tickets.
The venue is fully DDA compliant. Front doors are not automatic, otherwise lifts to all floors and step-free access to the exhibition. Attending carers will gain free access to the exhibition. Audio descriptions for visually impaired patrons are available for download from www.museumindocklands.org.uk/jacktheripper For specific needs, call the box office on 0870 444 3855.
No photography or recording permitted within the exhibition. No food. No bottles or cans. No alcohol or illegal substances. No smoking.
The recommended age is 12+ Under 16s must be accompanied by an adult.
In-house bar and restaurant: 1802 bar, lounge and dining seats 120. Book direct with 1802 on 0870 444 3886. 1802 opens until 23:00 Monday to Saturday and until 17:00 on Sunday. Cafe area Seat 30 Fully air-conditioned building. The Museum is located over 3 floors and the average visit time is around 2 hours.