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The FRIENDS™ Experience: The One in Dublin Tickets

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About

Immerse yourself in the world of FRIENDS™ like never before with interactive set recreations, like Joey and Chandler’s apartment, Monica and Rachel’s apartment, and Central Perk. Now's your chance to have a seat on the famous couch in Central Perk, take a peek into Monica's spotless kitchen and learn all about your favorite six FRIENDS™. Were Ross and Rachel really on a break? Are Chandler and Joey's recliners as comfy as they look? Could Ross' couch really not be pivoted up the stairs, and where in Central Perk is the best seat to see Phoebe perform?

FRIENDS and all related characters and elements © & ™ Warner Bros. Entertainment Inc.

General Info

Dates and times: select your dates/times directly in the ticket selector.

Duration: approximately 1 hour.

Location: Theatre of Light, The Point Square, East Wall Road, Dublin, D01 E0K6, Ireland

Age requirement: all ages are welcome. Children 3 and younger don’t need a ticket when accompanied by a parent or guardian. Guests under 16 should be accompanied by an adult.

Accessibility: this experience is accessible to wheelchair users and those who are neurodivergent. Please consult the FAQs of this experience.

FRIENDS and all related characters and elements © & ™ Warner Bros. Entertainment Inc.

Location

Maps

Theatre of Light, The Point Square, East Wall Road, Dublin 1, D01 E0K6

Get Directions(Opens in new tab)

FAQS

The FRIENDS™ Experience will be arriving in Dublin from 24 October 2023! 

Operating hours can be found http://www.friendstheexperience.com/Dublin

Theatre of Light, The Point Square, East Wall Road, Dublin 1, D01 EOK6

The most immersive FRIENDS™ Experience ever. There are set recreations, props and costumes from the show, and even a chance to sit on the iconic orange couch. Not to mention plenty of Instagram-worthy photo opportunities and limited-edition merchandise! 

Could you BE any more excited?

Contact ukandi@friendstheexperience.com and we'll be there for you!

Please arrive 10 minutes before your time slot. Tickets are valid only for the date and time purchased. If you or a member of your party is not feeling well, tickets can be adjusted to a new date and time (subject to availability) If changed prior to the date and time of the tickets. To swap times contact ukandi@friendstheexperience.com

The FRIENDS™ Experience: The One in Dublin takes approximately 1 hour to walk through from start to finish.

Once you leave the space you can't re-enter, so take your time and enjoy it.

We are a cashless experience and can accept payments via credit/debit card, Google and Apple Pay.

You're encouraged to take photos and videos throughout the space! 

Remember to share your photos on social media with #FRIENDSTheExperience so we can see them!

Food and drinks are not permitted inside the experience. After the spaghetti sauce stain on the couch, this rule is at Monica's insistence! Resealable bottles of water are permitted.

We love our furry friends, however pets and emotional support animals are not permitted inside. Service animals are welcome.

Yes! You can share your special occasion with us here at The FRIENDS™ Experience. Guests should purchase general admission tickets and visit us during public hours.

Please email ukandi@friendstheexperience.com and someone will be in touch!

For further information about private hiring of the Experience, please email ukandi@friendstheexperience.com.

Please send us an email at ukandi@friendstheexperience.com and our team will do their best to get you reunited with your item.

Restrooms are available within Point Square Shopping Centre but there are no dedicated restrooms within The FRIENDS™ Experience.

Tickets are available HERE. A limited amount of standby tickets will also be available for purchase at the door.

Standard tickets start at just €20.00.

No, but orders are limited to a maximum amount of people who can visit the experience in a given time slot. For groups larger than 30, please email contact ukandi@friendstheexperience.com for assistance.

Tickets are non-refundable. The name on the ticket must match at least one member of your party, and photo ID is required for verification. Fake IDs aren't accepted—we're looking at you, "Regina Phalange!" 

If you or a member of your party is not feeling well, tickets can be adjusted to a new date and time (subject to availability) if changed prior to the date and time of the tickets. Please contact ukandi@friendstheexperience.com

Limited standby tickets are available at the door. Guests with timed-entry tickets have priority, so we recommend buying tickets online in advance. Tickets purchased at the door will be priced at the regular peak ticket price level and include an additional fee. 

Come early in the morning or later in the evening for the best chance of securing standby tickets.

Did you miss out on tickets? Like Ross and Rachel, you deserve a second chance! 

Sign up for our mailing list at https://www.friendstheexperience.com/ to be the first to hear about new ticket releases.

Tickets can be adjusted to a new date and time (subject to availability) if changed prior to the date and time of the tickets. Please email ukandi@friendstheexperience.com and someone will be in touch!

We do not have Gift Cards available at this time.

We can scan your ticket directly from your mobile device, so please save the paper and ink and don't print your ticket unless you have to.

Please reach out to us at ukandi@friendstheexperience.com

Please log into your Universe account with the email address used to purchase your ticket. Your ticket will also be sent to you email after purchase. If you still cannot find your ticket, please contact ukandi@friendstheexperience.com

Children three (3) years of age and under get in free when accompanied by a parent or guardian; anyone over the age of four (4) will need a ticket.

Guests who have experienced symptoms (even mild symptoms) of COVID-19 in the past 10 days should not attend The FRIENDS™ Experience. Please contact ukandi@friendstheexperience.com and our team will work with you to reschedule your visit.

While we are taking every precaution to ensure the health and safety of our Guests and Team, events outside of our control may force the closure of The FRIENDS™ Experience. If so, we will reschedule any Guest tickets impacted to a new time and date.

Providing a safe and fun environment for guests is our number one priority. All guests must adhere to our Experience Code of Conduct below. 

• Profanity, abusive language and unruly behaviour are not permitted. 

• Sharp objects, weapons, and illegal contraband are not permitted on premises. 

• If you are late or need to reschedule your ticket to another time/date, there is a standby line; if an opening becomes available, we will allow entry on a first-come, first-served basis. Entry is not guaranteed. 

• We reserve the right to inspect all packages, bags, backpacks, purses or any other container on the premises. 

• Line jumping is prohibited. Guests who line jump will not be allowed to access the experience or retail store. 

• Guests are required to wear shirts, trousers and shoes. 

• Smoking and vaping is prohibited. 

• No outside food or drink is permitted. Water bottles and reusable water bottles with a cap that can be sealed are welcome. 

• Lost Item Disclaimer: The FRIENDS™ Experience is not responsible for any lost or stolen items. 

We're proud to be fully accessible for guests with many different disabilities and neurodiversities, and we strive to make everyone feel welcome and comfortable. 

If you'd like to let us know you're coming or if you need additional assistance, please email ukandi@friendstheexperience.com or let any of our friendly team members know during your visit.

Please contact us at ukandi@friendstheexperience.com

Of course! The FRIENDS™ Experience Store will be open to ticketed guests any time The FRIENDS™ Experience is open!

There'll be T-shirts, tote bags, plush toys like Hugsy, Joey’s bedtime penguin pal, and so much more. Get your lobster a Crap Bag!

Yes, we accept returns within 30 days of purchase. If you have any questions about your purchase, please email ukandi@friendstheexperience.com

For private hire enquiries, please contact: ukandi@friendstheexperience.com

You can get to the Theatre of Light, The Point Square by various means of transport. 

Directions from Heuston Station

Luas Red line to the Point Stop, 

Slight right to E Wall Rd/R131 

Turn Left 

Slight left to stay on E Wall Rd/R131 

Destination on the left. 

LUAS Stops

Luas Red line to the Point Stop, 

Slight right to E Wall Rd/R131 

Turn Left 

Slight left to stay on E Wall Rd/R131 

Destination on the left. 

Driving

Follow M50 South Dublin from Long Mile Road/Naas Road Exit 1. 

M50 to E Wall/R131 

Parking

For parking information, please visit https://www.pointsquare.ie/parking

Dublin Bus

The best way to get from Dublin to East Wall Road without a car is to line 151 bus which takes 6 min and costs €2 - €3. How long does it take to get from Dublin to East Wall Road? The line 151 bus from Spencer Place, stop 2501 to East Wall Road, stop 2508 takes 3 min including transfers and departs every 30 minutes. 

Timetables

https://www.dublinbus.ie/timetables