Gift Cards

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Give the Gift of Live!

Ticketmaster is the No.1 destination for tickets for live events.

From theatre, comedy and family attractions to top gigs, festivals and sporting events, Ticketmaster has it all.

New events are added daily, so there's always a fresh and exciting reason to keep coming back. Whether you're looking for your own spine-tingling encore or an unforgettable gift for a loved one, a Ticketmaster Gift Card is your ticket to memories that will last a lifetime.

E-Gift Card Physical Card

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Find your perfect live event

A Ticketmaster Gift Card is the perfect present for all live entertainment fans. We've got tickets for music, comedy, theatre, sport, festivals and family events all over Ireland, so our gift card is the perfect present for pretty much everyone.

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FAQs


Buying Ticketmaster Gift Cards

Ticketmaster is the number one destination for live event tickets. From popular theatre, comedy and the best sporting events, to family attractions, top gigs and festivals - Ticketmaster has it all. With new events added daily there is always a fresh and exciting reason to return time and time again.

Ticketmaster Gift Cards are quick and easy to buy. They're despatched quickly and are simple to redeem on our website. Our physical cards come in an attractive wallet with your personalised message, and our e-Gift Cards are a great option if you're looking to send a gift internationally. They can also be delivered immediately by email if you've left it too late for the post.

With a Ticketmaster Gift Card, you're giving the Gift of Live, and memories to last a lifetime.

You can buy Gift Cards online at www.ticketmastergiftcard.com or by calling 0818 221 002.

If you'd prefer to buy them in person, our Gift Cards are available from Tesco stores.

Our Gift Cards are available to buy from Tesco.

Gift Cards/e-Gift Cards are activated at the time of purchase. If you have received a Gift Card from one of our corporate partners, your card will have already been activated for your convenience.

Yes. Once you have selected the first Gift Card, there is a button at the bottom of the screen (next to the "Go to payment" button), which says "add another Gift Card". You can add as many Gift Cards as you want, up to the maximum order value of €250.

If you want to order multiple cards with a larger total value, please see the details for bulk orders below.

Yes, you will be given the option to write a personal message when purchasing your Gift Card. Your message will be included with your order.

If you order a physical Gift Card from our website, you have the option to add a personal message. This is included with the Gift Card in a Ticketmaster branded card/wallet.

Ticketmaster e-Gift Cards are great last minute gifts. Instead of waiting for a physical Gift Card to be sent through the post, we'll email the e-Gift Card details directly to the recipient. We can do it straight away, or you can choose a specific date – it's completely up to you.

It is not possible to use a Ticketmaster Gift Card to purchase a new Ticketmaster Gift Card.

Yes. If you are interested in placing corporate orders and paying by invoice, please send us your details using this online form, and we will be in touch to help you with your order. business.ticketmaster.ie/giftcards/order-giftcards.

For bulk purchases of Gift Cards, please call 0818 221 002.

Query about an existing Gift Card order

If you have a query about an existing Gift Card order you have placed on our website, please email voucherexpress@ticketmastergiftcard.com and include your order reference so we can find your order.

Yes. There's a link for you to amend the email address yourself in the order confirmation email (that you receive when you place an order). Just update the email address and resend the e-Gift Card. If you can't amend the address yourself, or if you need any assistance, please email voucherexpress@ticketmastergiftcard.com, and include your order reference so we can find your order.

The first thing to do is check the spam folder on the email account to which your e-Gift Card was sent. If you still can't see the email, you can resend the e-Gift Card yourself by using the link in the order confirmation email (that you receive when you place an order). If you are still having issues you can try amending the address that the e-Gift Card is being sent to, or you can contact voucherexpress@ticketmastergiftcard.com for assistance. Remember to include your order reference so we can find your order.

Yes. Refunds are available for unused Gift Cards up to 14 days after purchase.

For Gift Cards purchased from Ticketmaster please email voucherexpress@ticketmastergiftcard.com, and include your order reference so we can find your order.

For Gift Cards not purchased from Ticketmaster directly, please in the first instance request the refund directly from the company you purchased them from. If you need assistance from Ticketmaster, please include information about where you purchased the Gift Card, including your receipt/proof of purchase: https://help.ticketmaster.ie/hc/en-ie/requests/new?ticket_form_id=360000117353

Yes. You can contact our partner Voucher Express with queries about your order. The team will be able to help you with your enquiry in English. Please make sure you have your order reference to hand if your query is about an existing order. The phone number is 0818 221 002, the lines are open Monday-Friday 10.00-18.00 and Saturday 10.00-13.30 CET/CEST.

Spending Ticketmaster Gift Cards

The Gift Card number is the long number in the middle on the back of your physical Gift Card. For an e-Gift Card, the Gift Card number will be contained in the PDF that you receive by email once you follow the link to collect your e-Gift Card.

The security number/PIN is on the back of your physical Gift Card, on the right. For your security it will be covered with a scratch panel which you should only remove when you are ready to redeem your Gift Card.

For an e-Gift Card, the security number/PIN will be contained in the PDF that you receive by email once you follow the link to collect your e-Gift Card.

Ticketmaster Gift Cards can be redeemed for events sold on our own websites, tickets sold on partner websites with their own checkouts may not have the ability to process our Gift Cards.

The Ticketmaster Gift Cards can be used as full or part payment in the purchase of tickets, and many of the associated services and merchandise sold online at Ticketmaster.

Select the tickets for your event and proceed to the checkout page. On the checkout please select Gift Card as the method of payment. Enter the 16-digit Gift Card number, and the 3-digit security number/PIN. If there is still an outstanding balance once you have entered your Gift Card, you can either enter another Gift Card or select another method of payment (credit/debit card), until the total balance is cleared, and the booking is complete.

Yes, Ticketmaster Gift Cards can be redeemed online at www.ticketmaster.ie

Yes, when you are checking out, you will have the option to redeem multiple Gift Cards in a single transaction

Yes, you can make part payment with your Gift Card and make up the balance with a credit or debit card.

Yes, you can use your Gift Card to pay for multiple bookings until either the balance on the card reaches zero or the card expires.

It is not possible to save your Gift Card details in your Ticketmaster Account, you must keep your cards safe and enter the Gift Card numbers when checking out.

Scan the QR code on the back of your Ticketmaster Gift Card for an instant balance check.

For Gift Cards and e-Gift Cards you can also check your balance by entering the card number on our balance check page here:balance.ticketmastergiftcard.com/IE

Please remember it is not possible to save your Gift Card details in your Ticketmaster Account, you must keep your cards safe and enter the Gift Card numbers on our website when you want to use them.

Yes, just select Gift Card as a method of payment when checking out, just as you would on the Ticketmaster website

Unfortunately, this is not currently possible. The TicketWeb website and checkout are separate to Ticketmaster, and we are therefore currently unable to accept Ticketmaster Gift Card's on TicketWeb.

Unfortunately, this is not currently possible. The Universe website and checkout are separate to Ticketmaster, and we are therefore currently unable to accept Ticketmaster Gift Card's on Universe.

Our Gift Cards can only be used in the country of purchase. For example, Ireland euro Gift Cards can only be redeemed on www.ticketmaster.ie against euro value events

You can purchase Ticketmaster Gift Cards for all available countries here: www.ticketmastergiftcard.com

Lost / Stolen and Expired Ticketmaster Gift Cards

A Ticketmaster e-Gift Card will be sent via email and you will have the ability to download a PDF version, which you can save for your convenience

A physical Gift Card is not replaceable if lost or stolen, so it's very important that you keep them safe until you're ready to make a booking.

Yes, Irish euro Ticketmaster Gift Cards expire 5 years after purchase. The expiry date is set when the card is purchased. If you need to check your cards expiry date, you can find it by using the balance check page here: balance.ticketmastergiftcard.com/IE

This is not possible – our Gift Cards are valid for 5 years. Please remember to check your cards expiry date and use your card before it expires.

Terms and Conditions

These Terms and Conditions form your agreement in relation to your Ticketmaster stored value Gift Card that you have purchased or received ("Card"). Please read these Terms and Conditions carefully before you use your card. If there is anything you do not understand or do not agree with, please contact customer services using one of the methods set out at clause 15 of this agreement. These Terms and Conditions incorporate our Terms of Use by this reference.

1.1 By purchasing, using or attempting to use a Card, you: (a) accept and agree to be bound by these Terms and Conditions; and (b) acknowledge that you have read and understood Ticketmaster's Privacy Policy.

1.2 If you let another person use your Card you must tell that person that they will be bound by these Terms and Conditions.

2.1 Your Card is issued by Ticketline Ireland Limited trading as Ticketmaster, a company registered in Ireland (company number 135876) whose registered office is 2nd floor, College Park House, 20 Nassau Street, Dublin 2, D02 VY46, with VAT registration number IE 4873338 U ("Ticketmaster").

2.2 Unless stated otherwise in this these Terms and Conditions, all Terms and Conditions which apply to Gift Cards also apply to e-Gift Cards.

2.3 The Card contains the monetary value which was paid, in advance, at the point of purchase. It is not a credit card, charge card, cheque guarantee card, or debit card and the balance on your Card will not earn any interest.

2.4 Provided you purchased your Card on or after 2nd December 2019, your Card will be valid for 5 years from the date of purchase.

2.5 It is non-refundable and non-returnable, except in accordance with your legal rights, for example if the Card is faulty or in accordance with clause 6. You cannot cancel your Card. Refunds can only be made to the purchaser of the Card.

2.6 Your Card has no cash redemption value and cannot be exchanged for cash, nor can any cash advance be made on any portion of the value that was loaded onto your Card at the time of purchase.

2.7 You cannot exchange your Card for a different denomination or type of Gift Card, nor can you consolidate the unused value of two or more Cards on a new Ticketmaster Gift Card.

2.8 Once the monetary value loaded onto your Card at the time of purchase has been used, the Card cannot be reloaded.

2.9 A faulty or damaged Card will not be re-issued unless that Card is proven to be faulty or damaged as a result of the production process or otherwise due to the fault of Ticketmaster, or its agents or contractors.

3.1 You can purchase a Card from Ticketmaster online via the website.

3.2 Your Card will be activated and ready to use at the point of purchase. However, it may take up to three working days for an e-Gift Card to be activated and ready to use.

4.1 The Card can only be used to buy tickets to participating events and other event-related products or services through Ticketmaster in Ireland ("Ticketmaster Products").

4.2 You cannot use your Card to buy ticket insurance or to purchase any goods or services other than Ticketmaster Products

4.3 You cannot use your Card to buy tickets for events taking place outside of Ireland.

4.4 No change will be given on purchases made with your Card, but any unspent portion of the value loaded onto the Card at the time of purchase will remain available for future use, in accordance with these Terms and Conditions

5.1 Your Card can be redeemed in part or in full through Ticketmaster online via the website. Ticketmaster Euro Gift Cards can only be used to purchase tickets to participating events and other event-related products listed in Euros on the website. Ticketmaster Sterling Gift Cards can only be used to purchase tickets to participating events and other event-related products listed in Pounds Sterling on the website.

5.2 You cannot redeem your Card on any websites other than www.ticketmaster.ie, , even if they are websites which are linked to, or referenced on Ticketmaster.ie (for example: www.ticketweb.co.uk, www.Eticketing.co.uk, and www.oss.ticketmaster.com).

5.3 Your Card may only be used to make purchases up to the value loaded onto the Card at the time of purchase, however a payment for Ticketmaster Products can be made partly using the Card and partly by other accepted payment methods (for example, credit or debit cards). In respect of online purchases at Ticketmaster.ie, the full value of any unused funds remaining on the Card must be exhausted before another payment method will be accepted in respect of the remaining value of the transaction.

5.4 When using your Card for online transactions you will need the 3 digit security number written on the reverse of the Card in order to complete the transaction. In respect of e-Gift Card purchases, the 3 digit security number will be specified in the e-mail which contains your e-Gift Card.

5.5 You agree that Ticketmaster can reduce the amount of value on your card by the value of all purchases of Ticketmaster Products that are authorised by you. Transactions are authorised by you:
(a) providing details of the Gift Card as required by the Ticketmaster website;
(b) entering your 3 digit security number, or allowing an operator or other person to do so.

5.6 When you authorise a transaction:
(a) you are confirming that you agree to pay the purchase price of the Ticketmaster Product(s) obtained; and
(b) you are agreeing to pay that purchase price by way of a reduction in the value that was loaded on your Card at the time of its purchase.

5.7 You acknowledge that your Card may not be used to purchase goods or services that Ticketmaster is not permitted to supply to you (for example, if you are under 18 years of age you may not, by law, be permitted to attend certain events or acquire certain Ticketmaster Products).

5.8 Please retain your gift card(s) until you have attended the event.

6.1 If you have purchased your card online and are contracting as a consumer the following consumer rights apply.

6.2 You can cancel your Card purchase and receive a full refund of the price paid for a period of fourteen days beginning the day after the date of delivery of your Card (or activation of your e-Gift Card). Ticketmaster will also refund any delivery charges. However, you will be responsible for the cost of returning the Card to Ticketmaster, if we request it.

6.3 To cancel your Card purchase, please contact Customer Services by submitting a request via the website. You will need to quote the order number given to you at time of purchase, which can be found in your order confirmation email.

7.1 All Cards purchased on or after 2nd December 2019, may be used to purchase Ticketmaster Products for a period of 5 years from the date of purchase of the Card.

7.2 Once 5 years have passed since the date of purchase of the Card, you will not be able to use your Card again (even if all or part of the value loaded at the time of purchase remains on the Card), and nor will you be able to claim a refund of any unused value remaining on the Card.

7.3 Upon expiry of the Card any unused value remaining on the Card is lost.

8.1 You can check the amount of unused funds you have left on your Card online.

9.1 You should treat the Card as if it were cash. If you lose your Card it will not be replaced and you will lose any unused funds on it in just the same way as if you lost your wallet.

9.2 Your Card number and the three digit security number should be kept secret at all times and should not be disclosed to anyone other than Ticketmaster.

10.1 Ticketmaster may terminate this agreement, cancel your Card, or refuse a transaction if we suspect the Card is being used fraudulently, or in an unauthorised or illegal manner, or if we have reason to believe that you are in breach of this agreement.

10.2 If we need to investigate a transaction on the Card then you must cooperate with us, the police and any other authorised body requiring your co-operation.

10.3 Ticketmaster can cancel any Card and/or terminate this agreement and refund any unused funds to you at any time if we give you 30 days' notice. The Card remains our property.

11.1 Any personal data which you may from time to time provide in connection with your Card shall be processed in accordance with Ticketmaster's Privacy Policy. It is important that you carefully read and understand the Ticketmaster Privacy Policy.

12.1 You are responsible for the use and security of your Card and you are liable for all transactions for which your Card is used (except to the extent of any fraud or negligence by Ticketmaster or any employee of Ticketmaster). If your Card is lost or stolen, or you suspect it has been used for a transaction that you have not authorised, report this immediately by calling 0818 221 002 or by submitting a customer services request form via the website.

12.2 Ticketmaster will not accept liability for Cards which are lost, stolen, destroyed or used without permission, unless Ticketmaster has caused this by its negligence.

12.3 Ticketmaster shall not be liable for loss of business, use, profit, anticipated profit, contracts, revenues, goodwill or anticipated savings; loss of data or use of data; or consequential, special or indirect loss or damage; even if it has been advised of the possibility of such loss or damage.

12.4 To the extent permitted by law, Ticketmaster will not be liable to you for any loss or damage (either direct or consequential), nor be in default under these Terms and Conditions, for any failure to perform any of its obligations in relation to the Card which is caused by an event that could not reasonably be controlled or prevented. These events include acts of God, acts or omissions of government or their agencies, strikes or other industrial action, fire, flood, storm, riots, power shortages or failures, or disruption by war, and other acts or omissions of third parties.

12.5 Subject to the Terms and Conditions of this agreement, Ticketmaster shall have no liability to you beyond the amount of unused funds which remain on the Card on the earlier of the date on which:
(a) the Card is cancelled by Ticketmaster; or
(b) this agreement is terminated by Ticketmaster; or
(c) the Card expires.

12.6 Nothing in this agreement seeks to exclude or limit any liability for:
(a) death or personal injury caused by negligence;
(b) fraudulent misrepresentation; or
(c) any other type of liability which cannot by law be excluded or limited.

13.1 Ticketmaster may change the Terms and Conditions of this agreement at any time by posting an amended version on Ticketmaster.ie for one or more of the following reasons: (a) to reflect the introduction or development of new systems, methods of operation, services or facilities (including, without limitation, the addition or removal of goods or services that may be purchased with the Card);
(b) to reflect a change or an expected change in market conditions, general good practice or the cost of providing services to our customers;(b) to reflect a change or an expected change in market conditions, general good practice or the cost of providing services to our customers;
(c) to comply with any contract, law, regulation or order binding on Ticketmaster;
(d) to conform with or anticipate any changes in the law or taxation, any codes of practice or recommendations of the Central Bank of Ireland or other regulatory body;
(e) to ensure that our business is run prudently and remains competitive;
(f) to take account of a ruling by a court, ombudsman, regulator or similar body having legal or commercial jurisdiction over Ticketmaster;
(g) to make the Terms and Conditions of this agreement fairer or clearer for you;
(h) to rectify any mistake that might be discovered in due course; or
(i) by agreement with you.

14.1 Any delay or failure to exercise any right or remedy under this agreement by Ticketmaster shall not be construed as a waiver of that right or remedy or preclude its exercise at any subsequent time.

14.2 If any provision of this agreement is deemed unenforceable or illegal, the remaining provisions will continue in full force and effect.

14.3 We may assign our rights and benefits at any time without prior written notice to you. We may subcontract any of our obligations under this agreement

14.4 No third party who is not a party to this agreement has a right to enforce the provisions of this agreement, unless otherwise set out in these Terms and Conditions or as required by law.

14.5 This agreement and any dispute or claim arising out of or in connection with it (including non-contractual disputes or claims) shall be governed by and construed in accordance with Irish law. You irrevocably agree to submit to the non-exclusive jurisdiction of the courts of Ireland in relation to any claim or matter arising out of or in connection with this agreement (including non-contractual disputes or claims).

15.1 If you need assistance, you can contact Customer Services by submitting a request via the website or by writing to Customer Services at Ticketmaster, 2nd floor, College Park House, 20 Nassau Street, Dublin 2, D02 VY46.